Privacy Policy
This Privacy Policy explains how ENNOVA Group Ltd (“ENNOVA”, “we”, “us”) may collect and use information when you visit this website or contact us. It is a general corporate notice, not a substitute for a contract or a claim of any specific regulatory registration.
Information you may provide
You may choose to provide information such as your name, organization, email address, telephone number, area of interest, and message content through the Contact Us form or other communications with ENNOVA.
Website and contact-form information
When you use this website, limited technical information needed to operate the site may be processed, such as browser type, pages requested, and security tokens used to protect forms. Contact-form fields are used to understand your enquiry.
How information may be used
We may use information you provide to respond to enquiries, understand which ENNOVA solution or service you are interested in, improve this website, and maintain appropriate business records.
Service delivery and support
If your organization uses an ENNOVA platform, additional operational data may be processed to deliver, support, and improve that service under the applicable client arrangement. Platform records such as member, payer, ticket, or stock data are processed for the client organization that operates the service.
Security
ENNOVA applies reasonable technical and organizational measures intended to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we do not claim absolute security.
Data sharing
We do not sell personal information. Information may be shared with authorized service or technology partners where necessary to operate the website, host systems, provide support, or enable agreed integrations. Where a financial institution or payment service provider is involved, that partner processes information under its own terms.
Retention
Information is kept only for as long as needed for the purpose collected, including enquiry handling, service delivery, legal, or accounting needs, and is then deleted or archived according to ENNOVA’s internal practices and any applicable client agreement.
Your rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask a question about how it is used. Contact ENNOVA using the Contact Us page on this website.
Cookies
This website may use essential cookies or similar technologies needed for security and core operation, such as protecting the contact form. See the Cookie Policy for more detail.
Third-party services
If this website or an ENNOVA platform is connected to a third-party service, that provider’s privacy terms also apply to information it processes. ENNOVA does not control those independent services.
Policy updates
We may update this policy from time to time. The version published on this page is the current notice.
Contact
Questions about this policy can be sent through the Contact Us page on this website.